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Terms & Conditions for The Fine Jewellery Company Ltd

Carriage

Carriage for the UK is free.
Carriage to other locations is listed here: Worldwide Carriage Prices.

Personal Data

We will not misuse any of your personal data. If you ask us not to contact you, we won't. (We will also be sensitive to the fact that some of these products will be gifts)
We will not sell your personal data, nor make it available to any 3rd party.
We will not provide your email address to anyone for mass emailing purposes, including oursleves (we hate spam as much as you do).

Returns

If the product isn't quite what you wanted, you don't have to have reason to return it to us within 14 days. Please just return it and we'll refund your purchase, or replace it if you prefer. You just have to get it back to us in resaleable condition.

Note: Since many of the products will be gifts at cetain times of the year, we'll be happy to extend the 14 days at obvious points of the year.

Refunds

You have the right to a refund if you return the product or cancel the order before shipping. We will always freely refund, we won't argue with you or try to persuade you to buy something else, nor will you have to take a credit note.

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01278 426100