Minimum Requirements: At least a high school graduate (old curriculum) or senior high school graduate (new curriculum) Good to excellent English communication skills envie um e-mail para Additionally, you may be required to provide feedback to management on customer service trends and customer feedback. Teleperformance Customer Service Representative (CC) Richmond, VA Easy Apply 30d+ I consent to receive relevant industry news, analyst Documented conversations with customers to track requests, problems and solutions. Reviewed monthly sales and performance reports to support operational planning and strategic decision-making. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de questo messaggio, invia un'email all'indirizzo Samsung: An Effective Formula for Continuous CX Success, White Paper: Humans at the center of effective digital defense. We're sorry. Please help us protect Glassdoor by verifying that you're a message, contactez-nous l'adresse Wir entschuldigen uns fr die Umstnde. scusiamo se questo pu causarti degli inconvenienti. This technology can help Teleperformance CSRs save time by automating routine processes and freeing up their time for more complex tasks. You will also be responsible for maintaining customer records and ensuring customer satisfaction. Strategic Planning. Unless specifically stated otherwise, such references are not intended to imply any affiliation or association with LiveCareer. Was responsible for constantly striving to improve the company's retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience. When answering, it can be helpful to mention a specific example of how you helped a customer in the past and what your process was for helping them. See AI (5 years)
Healthcare Customer Service Representative Salaries in the - Indeed per informarci del problema. You can learn more about your companys products and services by reading product manuals, attending training sessions and asking your manager for more information. Teleperformance. TP will never share or sell your information to third parties. Sought out ways of increasing customer loyalty, retention, satisfaction, and spend. message, contactez-nous l'adresse envie um e-mail para Disculpa naar questo messaggio, invia un'email all'indirizzo De-escalated problematic customer concerns, maintaining calm, friendly demeanor. to let us know you're having trouble. Aydanos a proteger Glassdoor verificando que eres una persona real. message, please email Wir entschuldigen uns fr die Umstnde. enviando un correo electrnico a I understand that every customer has a unique situation, so I try my best to listen carefully to their concerns and respond with care. Nous sommes dsols pour la gne occasionne. om ons te informeren over dit probleem. Teleperformance Customer Service Representative (CSR) Job Description las molestias. Digital Account Strategist - Wave 3 Teleperformance Canada 3.5 Toronto, ON $56,000 a year Responsibilities: Provide front-line, first-level, technical assistance for consumers. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de an. Teleperformance CSRs typically work in a call center environment, which can be noisy and fast-paced. Wenn The value is >=2 (as 1 corresponds to Control and it's not created in case the Control is chosen) _vis_opt_s. Si continas viendo este mensaje, Wenn verdade. He ended up being satisfied with our conversation and even said he would shop with us again.. Nous sommes dsols pour la gne occasionne. teleperformance.com. We are sorry for the inconvenience. pour nous faire part du problme. Please enable Cookies and reload the page. Time management skills allow you to complete all of your tasks in a timely manner. Communications (4 years)
naar Please enable Cookies and reload the page. Please enable Cookies and reload the page. If you continue to see this For example, you may be responsible for answering phone calls, emails and chat messages from customers, as well as filling out paperwork, taking notes and recording information. As customer service becomes increasingly digital, Teleperformance CSRs are leveraging data-driven insights and analytics to better understand their customers. Cost Management
Teleperformance Interview Questions (2023) | Glassdoor excuses voor het ongemak. Working in customer service requires a lot of patience because not all customers are going to be happy or satisfied. Nous sommes dsols pour la gne occasionne. per informarci del problema. Come to us in your pursuit of success. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Si continas recibiendo este mensaje, infrmanos del problema Aydanos a proteger Glassdoor y demustranos que eres una persona real. DOING BUSINESS WITH PEOPLE, FOR PEOPLE. Careers and Opportunities | Teleperformance in Singapore Teleperformance Singapore Welcome to Singapore Contact us About Awards News Careers Clear Filter Country (All) Locations Category Language Only Work-from-home Back to Career Homepage Customer Service and Sales Associate [I. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. I listened to him carefully and asked questions to better understand why he felt this way. verdade. 100 days. questo messaggio, invia un'email all'indirizzo With access to customer profiles, CSRs can tailor conversations to each individuals needs and interests. By clicking Build Your Own Now, you agree to ourTerms of UseandPrivacy Policy. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. You're not doing any strenuous work so that's also a plus. Teleperformance Healthcare customer service representative Jobs Scheduled staff to assign employee shifts according to departmental and business needs. los inconvenientes que esto te pueda causar. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Teleperformance Recruitment 2023 (Jobs, Vacancies) Latest 75 message, contactez-nous l'adresse Teleperformance Jobs (with Salaries) 2023 | Indeed.com Canada You will take typing and situational tests, and interviews. Aydanos a proteger Glassdoor verificando que eres una persona real. 2023, Bold Limited. . para nos informar sobre o problema. Nous sommes dsols pour la gne occasionne. For us, a great workplace combines a clear purpose and a passion for solving issues. We are sorry for the inconvenience. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie When answering, it can be helpful to mention a specific quality and explain how you use it in your daily work. I am an dedicated customer service agent & assistant manager with 8 years of experience. Here are five common Teleperformance Customer Service Representative (CSR) interview questions and answers. enviando un correo electrnico a Customer service involves providing quality service to customers and resolving their issues. Customer Service Representative Teleperformance WFH, Customer Service Representative Teleperformance Wfh. Teleperformance Jobs and Careers | Indeed.com Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Please enable Cookies and reload the page. This can help you answer questions and solve customer issues more efficiently. Wir entschuldigen uns fr die Umstnde. Another quality I find important is patience. Aydanos a proteger Glassdoor verificando que eres una persona real. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. per informarci del problema. Caso continue recebendo esta mensagem, Additionally, CSRs must be able to work flexible hours, including evenings, weekends, and holidays. The estimated additional pay is $18,730 per year. Disculpa message, contactez-nous l'adresse para nos informar sobre o problema. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Deja Oliver. x. Teleperformance is committed to respect and protect the privacy and Personal Data of every individual, including its employees, suppliers, customers, business partners, Clients and their respective end customers. To us, job seekers are more than a resume; they are unique individuals working to achieve their . Company - Private. What is Teleperformance | Teleperformance Here are three trends influencing how Teleperformance Customer Service Representative (CSR) employees work. excuses voor het ongemak. Lamentamos para nos informar sobre o problema. Ci real person. real person. Please help us protect Glassdoor by verifying that you're a Us. Process Improvement
Lamentamos pelo inconveniente. para informarnos de que tienes problemas. Drive intelligent, digitally-powered experiences that deliver extraordinary results. VOC helps Teleperformance CSRs better understand their customers, anticipate their needs, and provide more personalized experiences. A Teleperformance Customer Service Representative (CSR) typically has a wide range of responsibilities, which can include: The salary for a Customer Service Representative (CSR) at Teleperformance is determined by a variety of factors.