JJsHouse - Wedding & Occasion - Apps on Google Play 1. * The item must be unworn, unwashed, unaltered, undamaged and with the original tags attached. Thank you so much! Click Edit Order and select your desired payment method, and then proceed to pay. We have ordered 3 gowns from JJ's; two for pageants and one for Prom. 8. We are sorry to hear that you are not happy with the shopping experience with us. Submit a return request at Contact Us to Customer Service within 7 days upon receiving your order. I like the quality of the dresses. All PayPal payment can only be refunded via PayPal, all Credit Card paymentwill only be refunded to the original Credit Card. 4. Take the tape around your back and bring it across the fullest part of your bust. JJsHouse.com Reviews F Happiness Grade Company Reviews Questions Returns Process 28.57% - Difficult Visit Website F Returns - Difficult 28.57 % Industry Average " Whatever you do, do NOT buy from this company. Update:Dear bernie doran, Sorry to hear that the item did not meet your expectation. We also understand that colors on your computer screen can be a little different to how they appear in person. Thank you for your feedback.Your satisfaction is important for us.We have sent you the email for more information for the investigation. Professional Care From Material to Delivery. I ordered from JJhouse because of their no worries return policy. Thank you for your patience. 2. Our innovative approach brings you the best in formal wear at affordable prices and our in-house designers have created a wide range of looks to have you dressed to impress anywhere, anytime. We always recommend ordering Swatches (free shipping) beforehand so you can see the true color quality of each fabric in person. Its really beautiful. LTD.; Address: 50 Raffles Place, #30-00 Singapore Land Tower, Singapore, We use cookies to provide you with the best possible experience. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. * Original shipping fee & return shipping fee will not be refunded. After entering the verification code and clicking "Submit Request", your return request would be automatically forwarded to our customer service team. The dress looks awful on. - Unpaid orders will be cancelled automatically after 1 days. JJ's House Reviews | Read Customer Service Reviews of jjshouse.com Theyll look into your request and give you a satisfactory solution. 7. I then had to spend another $300 on another dress on short notice. Extremely satisfied with my purchase. For returned items, we refund the price paid for the returned item(s) plus applicable taxes. CANCELLATION POLICY With DoNotPay, you can request returns with these brandsand more: With DoNotPay by your side, you can rest assured that youll get whats rightfully yours. DON'T BUY FROM HERE THEY DO NOT RESPOND NOT EVEN WHEN YOU TRY TO CALL. Please kindly refer to our Size Chart to choose the correct size. If an item doesn't work out and another one is needed, a return will need to be processed for all unwanted items (if eligible per the return policy) and a new order must be placed for new items. Check out our useful guide for how to properly take your measurements. Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. Thank you, and please pass on my thanks to everyone involved - it was a great day. Also, JJ's House has been selected as the winner of 2021 The Knot Best of Weddings and 2023 Wedding Wire Couples' Choice Awards! To ensure that your dress will fit you perfectly, our tailors have reserved additional fabric in the seams to allow minor modifications. 1. Keep in mind that screen resolutions can alter the way colors look on your computer depending on how you have it set. 2. Anyone can write a Trustpilot review. No returns and no exchanges for personalized items. Suede Leather Suede leather is very sensitive to water and dampness and thus water should not be used to clean this type of handbags. THIS COMPANY IS A SCAM. (Optional) Include a photo to illustrate your review of JJ's House's free returns & exchanges, Based on our records, JJ's House does not currently offer free shipping policies. Wear an unpadded bra (your dress will have a built-in bra), Pull tape across the fullest part of the bust, Usually about 1 inch (ca. Sit back and relax while we do the work. Color consistency is of the utmost importance of course. Everything You Should Know About the EZContacts Return Policy. All new orders are subject to the current production period. The basket should have a clean fabric on the bottom of it. This is to safeguard any of your purses from being stolen and eliminate the inconveniences of having to borrow one from a friend. Print the Return Label and attach it to the surface of your package ensuring any original delivery labels are covered. They make it clear that if you get the measurements wrong then that is on you and there is nothing they can or will do - that is totally fair enough. I shopped on-line and in major department stores and found nothing to beat JJ's! JJ's House Information, Try-On Haul, My returns experience. We employ the services of major, trusted international carriers to ensure your package arrives at your destination safely and securely. Go to the checkout page. However, there is a chance that there will be slight variations if dresses in same color submit several orders at different times. Since one cannot trust anybody, one should keep her purse with herself all the time even if one is in a close friend's party. FOR ALL RETURNS: Submit a return request at Contact Us to Customer Service within 14 days upon receiving your order.Please include an explanation and photographs stating the reason for your return. Because of this, we are unable to accept any returns on custom dresses. JJshouse.com get 4,5 stars See Also: Phone Number Preview / Show details Jjshouse Store Locations JJ's House Thank you. Once your order has been shipped, we will email you a confirmation and tracking number with updated delivery information. JJ's House Reviews - Dallas, TX - 1404 Reviews - WeddingWire If you believe your items were damaged during delivery, you must obtain "Proof of Damage" documentation from your delivery carrier, which should be included in your returned package. If there is no order under your account, we suggest you to register a new account on our website with your email address first and send us an email. If your item arrives damaged or defective, please request a return in My Ordersor Contact Usdirectly for assistance with processing your return. The detergent is spread evenly on the bag and the bag is wiped clean. Submit a return request at Contact Us to Customer Service within 14 days upon receiving your order.Please include an explanation and photographs stating the reason for your return. Please complete the form below detailing your requests. Please Note:It can generally take a few weeks for a return to arrive back and be processed back into our warehouse. Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. If you have an unpaid order and want to use a different payment method, it's easy: 5. Select the item(s) that you want to return. JJ's House ranks 7th among Wedding Dresses sites. How the JJs House Return Policy Works, and How To Return an Item With DoNotPays Help. To help us solve the problem in a timely manner, could you please give us your order number so that we can continue to deal with your case? Order swatches. Well draw up a refund request letter in your stead and send it to the company in question. No returns and no exchanges for face masks items. The custom-made option ensures fitness, and you can definitely order confidently. I purchased 1 and returned 2 without problems. We will make the products for you once your order is confirmed. If youre dealing with anyone else whos difficultbe it a creepy stalker, neighbor, coworker, or email or text spammeryou can count on us to safeguard you. This return policy does not apply to our business resellers. Shopping tip: JJ's House also offers coupons and promo codes . In case your order cannot be shipped on time, you may keep or cancel it. Great service, beautiful dresses .When i had an issue with dresses that were made to measure they dealt with my issues fast effectively and with excellent satisfaction.beautuful dresses .Great customer service!! Shipment was 7. Cancel order within 24 hours of payment for a full refund. Because batches of fabric are produced at different times, the same fabric of the same color at different times might be slightly different. Go to Sign In My Account at the right top of our website. Emails will be sent to you with these details. At JJ's House, we understand that you may want the dress to ideal fit! Processing: JJ's House uses the latest technology and highest craftsmanship standards to always meet customers' expectations. JJs House will issue a full refund including shipping for any damaged, defective, or mis-shipped items as long as we are notified within 14 days of delivery to you. Your encouragement will keep us moving forward and constantly improving our service. Absolutely disgusting. We are sorry but currently we do not have any physical stores. You can use any of the payment methods listed below to pay for your order. JJsHouse - no returns accepted 44 Resolved JJsHouse - I got conned out of over a $100 11 JJsHouse - don't buy from this scam site 2 JJsHouse - wouldn't return clothing 15 JJsHouse - terrible dress 3 JJsHouse - bait and switch. Looking forward to serving you again! Once confirmed, we'll start processing your refund. Customers can also place a test order to check the total cost. If your dress size differs from the specifications of your order by more than one inch, you are encouraged to find a local tailor to make adjustments. Many of our items are made-to-order, so we don't keep these items in stock. 11100 W 82nd St Ste A, Lenexa, KS 66214-1502. It goes against our guidelines to offer incentives for reviews. We understand that it is a very important undertaking toorder a dress for your special occasion, and our cancellation policy was formulated with this in mind. EXCHANGE POLICY I purchased this dress in ivory with champagne sash. Allow up to 15 working days for the funds to be credited to your original form of payment. 2. Check the, Yes. I got my dress on 11/10/11. Please don't hesitate to. Fill out all shipping and payment information. We reserve the right not to accept the returns without prior approval from our Customer Service. Have been in contact with customer service and they have offered me 40% of my money back. Custom dresses are made specifically to the measurements you provide (bust, waist, hips, height, and hollow-to-floor). Click the "I'd like to request a refund . ComplaintsBoard.com is a leading complaint resolution website on the Internet. are final sale. Doesn't look like the picture at all. We completely understand that you may have concerns about the fit and the style of our dresses. 3. 2. Genuine Leather One should avoid treating this type of handbags with water and scratches on the surface should also be avoided as it exposes the material to further damage. Well email you a notification once we confirmed your returned products and processed the refund. - Once your order has been shipped, it can no longer be cancelled. Please Note: we reserve the right not to process the refund if they are returned in unacceptable condition. My JJ's House experience | Honest Review - YouTube - Once your order has been shipped, it can no longer be cancelled. Id actually pay what they wanted for the real deal but yet again its another scam site.if your thinking about it just dont as on my request for a refund I was offered several options and my best was to take a refund minus 5% handling costs plus and additional 10% disgrace Wont be back. I sent the link to my daughter and she absolutely fell in love with the perfect dress. For customers who placed orders using online payment methods: Refunds only begin once a returned package has been scanned and confirmed back into our warehouse. Or you can find it on the Order Details page via this link. Does JJ's House offer a money-back guarantee? We will reply you within 24hrs in working days.